Support Articles

How to setup the Koshering service

Make sure all of your apps are installed and updated.
Check to make sure that the latest system updates are installed. (Settings - Software Updates - Check for update)
Go to the Google Play Store and download Gboard (Please note: The Samsung keyboard will be disabled - install Gboard [Google Keyboard] as an alternative replacement)
Go to the the home screen, hold down the Google chrome app and disable it.
Go back to the Google Play store, search for Android system Webview and install the update.
Download our App by visiting koshercell.info - By visiting this website, an APK will be automatically downloaded onto your device (enable “allow install from unknown sources” to continue the process)
Once you have downloaded the app, please log in with the following Credentials:

Username: (Case Sensitive)
Password:

Is KosherCell customizable ?

Yes! If you like to add a certain app please reach to verify if the app you want is allowed on our system.

I purchased the Koshering Service where is my code?

When purchasing the Koshering Service you will receive an email with your credentials. Please note: It may take up to 24 hours to receive the credentials.

I would like to add an app

To add apps, please purchase an app add-on from our website. Please write your KosherCell or Gentech ID and the name of the app requested, in the memo during checkout.
https://koshercell.org/App-Add-on-Add-1-additional-app-p115536601
If we are unable to get the app working, we will remove that app and give you a full refund.

Is the filter safe and cannot be bypassed

The filter connects with Samsung Knox which is the security system of the device to ensure a safe experience with all our products!

Will I need data to have Waze

Some have reported that on average their Waze device used more than 500 MB per month.
Tello.com has a plan for $6 per month for 1 gb of data with no talk or text. You must select the Sprint/GSM version.
If you would like, RedPocket has a 500mb per month plan for only $60 for 360 days of service and can be purchase here. The Verizon version or the Sprint version will be compatible.
This device only has has WAZE. There are no other apps at all - not even a dialer!
To order a Waze device for a different carrier please choose the option you need.

Where can I locate my ID/Username?

My email is not working

Please check if your battery is set to optimized by going to the settings of the phone and select battery

Can I get apps for my business?

Sure! It can be added like any other app. (Put link for I would like to add an app article)

Is everything done remotely or do I have to come in person?

The koshering service is done remotely! There is no need to bring the device in.

Can I remove the filter by myself?

Which platforms are compatible with the filter?

At this time, we offer a range of Samsung Galaxy devices and iPhones. However, the koshering service can only be done on the Galaxy.

Basic apps

A basic explanation how to add an account.

Please note: settings may vary by version of your device

How to delete the apps you don't need

Find the app you wish to uninstall.
Long-press (tap and hold your finger) on the app, and wait for a pop-up menu to appear.
Tap Uninstall.

How to use all the different features in that notification panel

The following shortcuts are available in the Quick Panel:

Wi-Fi: Turn your device's Wi-Fi transmitter on or off.
Location: Turn your device's GPS function on or off.
Sound: Switch between sound on, vibrate only, and mute.
Screen rotation: Turn automatic screen rotation on or off.
Bluetooth: Turn your device's Bluetooth transmitter on or off.
Mobile data: Turn mobile data on or off.
Sync: Turn all account sync functions on or off.
Airplane mode: Turn Airplane mode on or off. When Airplane mode is on all radio transmitters are turned off.